Post: Manager Customer Care
• University Degree/Advance Diploma in business Administration /Call Centre or equivalent education/experience
• Thorough knowledge and Experience in Call Centre operations gained by minimum 5 years managerial/supervisory role.
• Thorough knowledge of and considerable experience in customer care demonstrating strong customer focus and interpersonal skills.
• Working knowledge of marketing and sales practices, procedures and techniques is required.
• Ability to lead, supervise and coach a large number of people.
• Must practice and display a high level of commitment to the support and development of employees.
• Essential management skills for this position: - Leadership - decision making - Initiative - interpersonal skills - Adaptability - entrepreneurial - Organizational skills - tolerance for stress - Verbal and written communication skills
Deadline: (Friday, February 06, 2015)
How To Apply:
The Application precess is done through TTCL Online system,
To start the application process, you are required to register by opening an Account and Register your details.
Click here to Register - Online App TTCL