Friday, 13 October 2017

Receptionist


Published by Jobstanzania on October 13, 2017

Our client in the healthcare industry is seeking to hire a Receptionist. Min exp. of 2-3 years preferably from Insurance or Healthcare industry.
The person should be able to:

  • Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients and the public; referring inquiries.
  • Candidates will have to attend phone calls from our clients landing on our helpline number and answering their queries over the phone.
  • Will have to take down and schedule appointments over the call and enter it into our system along with their details
  • Appointment and admission of patients: Billing, generate invoices, maintain daily scrolls, provide Cash/ Credit/ Corporate billing and discount information to Patients
  • Complete the registration process in a timely and accurate manner
  • Taking Online Appointment
  • Provide patients with information regarding advised investigations and procedures
  • Assist and direct patients that have come in for health check up 
  • Co-ordinate for timely delivery of the report at the designated counter
  • Diligently adhere to patient flow-chart and highlight any process related issue to Hospital Administrator/ PR Manager
  • Interface with Lab and other diagnostic areas for patients investigation reports
  • Updating the doctor timings on day to day basis.
  • Making sure all the consultant rooms maintained as per the doctor requirements
  • Complete any other ad-hoc task assigned by the concerned superior Management
  • Proactively distribute feedback forms and seek suggestions from patients/attendants 


How To Apply:
Please send your CV to jobs@genesisconsult.net no later than 20 Oct 2017 with the subject title "Receptionist." Kindly specify your current Gross Salary - failure to do so will result in your application failing.


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