IT Manager

Published by Jobstanzania on 8:58:00 pm

Position: IT Manager
Place: Shugulika Recruitment
Area: Dar Es Salaam

General Accountability

  • Deployment of explicit deliverable of country initiatives
  • All projects within IT portfolios/ programs are delivered to agreed time, cost and quality
  • Carrying out risk assessments to comply with Health & Safety legislation and ensure all potential risks are identified and control measures implemented and monitored.
  • Reduction in cost through the efficient use of IT. 
  • Achievement of Monthly Customer Satisfaction targets 
  • Management of the IT Budget and creation of business cases for required investments.
  • Ensure that IT activities are aligned with each of the business unit’s goals and priorities.
  • Establish regular reviews with business leaders – raising the visibility and value of IT and ensuring full transparency of IT effort and costs.
  • Participate in business functions and Team building events
  • Attendance and contribution at Business Management meetings
  • Ensuring Business issues are auctioned and resolved within agreed timelines.
  • Ensure effective delivery of IT projects – on time and within budget
  • Ensure implementation and use of IT Project Delivery processes. Tool sets and IT Supplemental tools
  • Ensure effective use of PMO database.
  • Manage the run of local applications in support of business needs. 
  • Ensure the delivery of infrastructure to the countries through ISM.
  • Ensure customer service and help desk support where required through ISM.
  • Ensure early escalation on issues that cannot be resolved at a country level.
  • Ensure appropriate DRP and BCP alignment with business plans.
  • Facilitate regular alignment and feedback sessions with Product, Program and ISM team.
  • Ensure Business prioritisation of IT tasks/Initiatives
  • Ensure measurement and communication of IT Service Delivery to the business.
  • Delivery of Product Roadmap and capability plans per Country. 
  • Provide effective IT support to the business development function – pre sales to implementation
  • Ensure early involvement in Business Development initiatives to ensure value add contribution and accuracy of information and costings
  • Ensure up to date Product Catalogue entries including “Legacies”
  • Create strong relationships at Sub-Regional/ Regional / Global level within the IT community to ensure maximum leverage of resources / solutions to support local requirements.
  • Implement regional and Global initiatives at a country level.
  • Implement Key IT Processes at a country level.
  • Develop and maintain a competent team of staff and outsourced vendors 
  • Ongoing assessment of the skills and competency’s within the IT Team – ensuring training and development plans are in place to address any gaps / needs
  • Communication – ensure effective communication structure in place i.e. weekly / monthly team meetings
  • Ensure appropriate resourcing plan to meet business requirements.

  • Ensure implementation of divisional standards e.g. Depict, ITIL.
  • Build strong relationships within the wider DPWN network at country level.
  • Ensure completeness of country Connections entries (IT Input)
  • Ensure delivery of IT BD Toolsets, (COS and Cost Models) for all bids.
  • Implementation of Motivational requirements as per regional plans
  • In conjunction with the VP IT MEA, determine the IS organisational structure, roles, critical success factors and goals.
  • Maintain an effective Resourcing plan aligned with Growth Pipeline.
  • Ensure IT alignment with First Choice at a country level.
  • Active communication plan in place.
  • Skills Matrix established – gaps identified action plans in place
  • Ability to attract suitably qualified personnel

How to Apply:
Send CVs to

ONLY PDF and/ or MICROSOFT WORD formatted CVs will be accepted

Deadline: 26-04-2013 



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