Customer Service Officer

Published by Jobstanzania on 10:57:00 pm

A multinational company, with offices in over 100 countries and a workforce of more than 100,000 employees worldwide is looking to fill some positions in one of its offices in Dar-es-Salaam, Tanzania

The company with its diversification activities offers attractive career paths for generalists alike locally in Dar-es-Salaam and even abroad where there are excellent opportunities for personal growth and leadership development.

Position: Customer Service Officer

The incumbent will be reporting to the  Customer service manager and work in a team

Main responsibilities 

  • To actively work together with other functions to ensure the easiest and most professional experience possible to our customers.
  • Promptly keep customers informed about changes which will have an impact on them and answers any queries that they may have in relation to these queries

Main Qualifications:

  • Minimum an undergraduate degree in relevant field, 
  • Good understanding of customer care & excellent communication skills

Salary range:  TZS 900,000 to 1,100,000/= per month before taxes

Other benefits for the positions include:

  • An attractive bi-annual incentive scheme
  • 10% pension/social contribution to your preferred scheme
  • Medical & Life insurance

Applications should be addressed to:
Human Resources Manager
P.O Box 77264

Please indicate the position you are applying on the subject of the letter.

Deadline: 24th May 2013
Source: The Citizen 14th, May 2013



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