Commercial Services Manager (CSM)

Published by Jobstanzania on 8:54:00 am

POSITION: Commercial Services Manager (CSM)
COMPANY: Tanzania National Parks (TANAPA)

Our client, the Trustees of Tanzania National Parks (TANAPA) established under the National Parks Act, Cap. 282 of the 2002, Revised Edition of the Laws of Tanzania is responsible for managing and regulating the use of areas designated as National Parks so as to preserve the country's heritage, encompassing natural and cultural resources. Currently, TANAPA manages fifteen (15) national Parks which are scattered all over the country.
TANAPA is seeking to recruit dynamic, strategic, experienced and qualified Tanzanians with strong credentials to fill the positions of Marketing Manager; Infrastructural Development Manager; Investments Manager; Information and Communication Technology Manager; Veterinary Services Manager; and Commercial Services Manager.
TANAPA is inviting all interested and qualifying individuals to apply for these positions. This is an exciting opportunity for highly motivated, entrepreneurial-minded and result-driven professionals. The candidate must possess managerial skills that can build on TANAPA's past successes and interact professionally with diverse groups of people.

Job Ref:TNP/CSM/O 113

Position Summary:
  • To monitor and evaluate performance of commercial ventures and conduct regular surveys for improving customer services and internal business processes.
  • Reporting to Director, Tourism and Marketing, key duties and responsibilities will include:
  • Conducting regular customer surveys and continuously improve customer service and business processes;
  • Developing business plans and oversee their implementation;
  • Monitoring and evaluating performance of commercial ventures;     
  • Conducting market researches and pricing;
  • Advising management on viable commercial ventures;
  • Preparing and presenting quarterly reports on performance of business ventures to management;
  • Coordinating and supervising functions of commercial services department; and
  • Conducting performance appraisal of the staff reporting directly to the respective.

Key Qualifications and Experience:
  • Master's Degree in Economics, or Business Administration (Finance Option) from a recognized institution.
  • At least eight years of working experience in the relevant field, three of which should be in a senior position.
  • Proficiency in Microsoft applications

If you believe you are the right candidate for any of the above positions, kindly submit your application with a detailed CV, photocopies of academic certificates and testimonials, names of three referees with their contacts. In addition, please state your current position, e-mail and telephone contacts, quoting reference number on both the application letter and envelope. For electronic applications please quote the job reference number on the subject of your email. Applications should be submitted to the address below not later than 04 October 2013 at 16:30 hours.

The Director,
Executive Selection Division Deloitte & Touche
10th Floor PPF Tower Cnr of Ohio Street & Garden Avenue
P.O. Box 1559
Dar-es salaam, Tanzania
E-mail: esd@deloitte.co.tz

Source: The Guardian September 23, 2013



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