Wednesday, November 05, 2014

Receptionist III – 3 Posts

The Bank of Tanzania, an equal opportunity employer and Tanzania’s central bank, is looking for suitably qualified young Tanzanian citizens of high personal integrity to fill the following vacant positions at the Head Office and at its Branches in Mwanza, Mbeya, Zanzibar and Dodoma.

Position: Receptionist III – 3 Posts

Reports to: Head of Division
Contract type: Contract for unspecified period of time
Location: Mwanza, Mbeya and Dodoma Branches.

Job Purpose: 
To act as the Branch’s first point of contact by answering telephones and directing visitors, customers and members of the public and providing relevant information as needed.

Primary Duties and Responsibilities:
a) Answering telephones from within and outside the Branch;
b) Screening, routing and connecting calls;
c) Keeping record of all visitors who enter/visit the Branch;
d) Responding to enquiries and obtaining information for customers, visitors and members of the public;
e) Providing information about the Bank as may be required including location of departments, offices and employees at the Branch and in the Bank;
f) Taking messages and informing other employees of visitors’ arrivals or cancellations of appointments;
g) Performing other related duties as may be assigned by the head of division.

Education/Professional Qualifications and Experience Required:
a) Diploma in Business Administration or its equivalent from an accredited institution and relevant work - related training;
b) Ability to communicate clearly in English and Kiswahili and any other major foreign languages;
c) Self-motivated and ability to work under pressure;
d) Strong interpersonal skills;
e) Good customer service;
f) Basic computer skills;
g) At least two years of work experience as Receptionist.

Interested applicants must submit the following for consideration of the applications:
a) Application letter and Curriculum Vitae (CV);
b) Certified copies of academic certificates, birth certificate and other relevant certificates;
c) Names and addresses of two reputable referees;
d) Applicant’s reliable contact address, email address and telephone numbers;
e) Applicants with academic certificates from foreign schools/ universities must submit proof of accreditation of issuing institutions;
f) Applicants who qualify for more than one post should choose and apply for one post only. Applicants who shall apply for more than one post will not be short listed.
g) Overqualified applicants will not be considered.

Application should be addressed to:

Deputy Governor (AIC),
Bank of Tanzania,
2 Mirambo Street,

Applications should reach the Deputy Governor’s Office on or before 16.00 pm on 18th November, 2014.

Only short-listed applicants will be contacted.