Wednesday, December 31, 2014

Bank Tellers at NMB Eastern Zone (Morogoro and Coast regions)

NMB Plc rely on your commitment to achieve its vision and mission of being the preferred Financial Service Partner in Tanzania through innovative distribution, and extensive Branch Network and offering affordable customer focused financial Services to the Tanzanian Community in order to realize sustainable benefits for all Stakeholders.

We are therefore seeking to recruit high caliber, skilled, motivated, result-oriented and self- driven candidates with high integrity to fill the positions of Bank Tellers in Eastern Zone (Morogoro and Coast regions)

Job Purpose and Summary
Reporting to Branch/Customer Service/Back Office Manager, Bank Teller will be responsible for collecting deposits in the form of cash and cheques and to pay out cash to customers promptly and efficiently.

Specific Duties and Responsibilities will be to:
• Ensure that daily cash summaries are checked and day’s cash transactions are properly in line with set performance targets.
• Count cash deposited (accurately) and ensure that it is correctly entered in the computer system or manual ledger.
• Ensure that cash, withdrawal form or cheques presented are always paid to customers strictly in line with established procedures.
• Ensure that collected cash calculations are correct, and withdrawal forms and cheques presented are accuracy.
• Manage the supply of cash by ensuring withdrawing cash from the strong room at the start of the business and ensure that it is deposited back in the strong room at the end of the business.
• Attend customers’ queries, fast, with confidence whenever asked.
• Up and cross sell NMB Plc products.
• Seek approval from supervisor on payments that exceed his/her specified limit
• Report any fraudulent behaviour to the supervisor.
• Ensure that government cheque and other cheques presented by customers to the supervisor for special clearance with BOT or other banks are timely attended.
• Perform other duties as directed or assigned by his/her superior.

Qualifications, Knowledge and Skills:
• Must be a holder of University degree/ advanced diploma or
• Diploma holder (with two years working experience) in bank related fields from recognized university/college.
• Computer literate with skills in Word-processing and Spreadsheets.
• Able to display a high level of attention to details and skills in interviewing clients to assess their integrity.
• Able to communicate very well in both English and Kiswahili.
• Creative, innovative and honest
• Able and willing to work in challenging environments.
• Able to work under pressure with minimum supervision

Important General Information to interested Applicants:

How to Apply:
If you are interested please submit the following:
• A handwritten application letter duly signed, briefly explaining why you are interested in the position
• CERTIFIED relevant copies of your certificates/testimonials (Final university/college certificate, transcript, Ordinary & Advanced level academic certificates and birth certificate).
• A detailed and signed CV, showing clearly your competencies and skills, full address at work or at home including telephone /fax, mobile phone and email address.
• A list of three reliable referees (must be your lecturer, academic supervisor, Dean or supervisor on work related and Not friend/relatives) with their full addresses including post address, current email, telephone, fax and mobile phone numbers.

CLOSING DATE: 13th January, 2015 at 4:00 pm


Send your application letter to the Human Resources Business Partner, ONLY via specified address hereunder:

    Human Resources Business Partner​
    NMB Plc Eastern Zone,​ ​
    P. O. Box 1066,​ ​