E-Commerce Manager (1 Position)

Published by Jobstanzania on 9:22:00 pm

Equity Bank is the region’s leading Bank whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities.

With a strong foot print in Kenya, Uganda, Tanzania, Rwanda and South Sudan, Equity Bank is now home to over 10 million customers – the largest customer base in Africa.

Currently the Bank is seeking additional at least to serve in the roles outlined below:

Position: E-Commerce Manager (1 Position)

Role Profile:

  • E-commerce has continued to record a double-digit growth in Africa, with Kenya among the top three markets.
  • Equity Bank (Kenya) Limited is playing a lead role in developing an on-line, secure and reliable payment network, thus enabling the rapid expansion of this industry.
  • Reporting to the Head of Acquiring, the successful candidate will manage and support the implementation of action plans and drive the required initiatives to completion across all functions in the organization.

Key Responsibilities

  • Developing an e-commerce strategy for the Kenyan market, which can be rolled out in into other markets in future and provide strategic direction on how to maximize revenues
  • Identifying and ensuring approval for resources and budgets needed to execute and implement the e-commerce strategy
  • Regularly present to the Management the performance and progress of the e-commerce project
  • Building a high performing e-commerce team with a strong sense for innovation and success, using internal and external resources
  • Liaising with the various business units and functions including Operations, Legal & Compliance, Fraud Management, Sales & Marketing and Retail to develop and implement action plans based on the strategy
  • Developing a business plan to grow e-commerce business through effective distribution and channel management including PSPs and existing corporate clients P&L responsibility for the execution of approved plans particularly with regards to driving growth and development of e-commerce
  • Setting and regularly review pricing policies across the e-commerce products suite
  • Monitoring competitor activity to understand trends in the market
  • Identifying the requirements for an effective fraud management structure and ensure Equity Bank’s activities are compliant with government and international Card Schemes’ regulations
  • Overseeing the liaison with external vendors to follow up on deliverables, handle issues and escalate as required Candidate’s Qualifications, 
Knowledge and Experience
  • A Bachelor’s degree in Business, Economics or ICT from an accredited institution
  • Master’s degree or similar qualifications in Business will be an added advantage
  • Professional qualifications in Information Technology
  • Ten years’ experience in the electronic payment industry particularly in Acquiring and e-commerce
Desired Competencies
  • In-depth knowledge of e-commerce, including business drivers and its cross-border nature as well as service delivery requirements from PSPs
  • Results oriented Professional with international experience in the payment industry, willing to actively share tools, methodologies and best practices on e-commerce
  • Demonstrate analytical focus and ability to plan, develop and implement major project initiatives.
  • Leadership and team management skills, a hands-on mentality, resourcefulness and decision-making skills
  • Ability to drive change and influence others, even in challenging situations Highly developed communication and presentation skills coupled with confidence and experience to persuasively present complex concepts to senior management and other stakeholders
  • Ability to build and maintain strong relationships and consensus within the organization as well as externally with Service-providers and clients
  • Fluency in oral and written English.

If you meet the above requirements, please submit your application together with detailed Curriculum Vitae quoting the job title on the subject of the email by Friday, 22nd May 2015.

Email to: jobs@equitybank.co.ke

Only short listed candidates will be contacted.

Equity Bank is an equal opportunity employer.

We value the diversity of individuals, ideas, perspectives, insights, values and what they bring to the workplace.



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