Business Development Manager

Published by Jobstanzania on 10:17:00 am

Our client, an IT company with branches within the East African region,India,Singapore and Dubai is seeking to recruit a Business Development Manager with business understanding of the retail sector to join their dedicated team;

Reports to: Practice Head- Retail


1. Client relationship management and customer service
• Develop customer retention strategies
• Solicit customer feedback regularly from the clients and give recommendations for improvement of service delivery.
• Develop strong ties with key customers and accounts and be proactive in understanding the trends and issues likely to impact the market

2. Competitor Analysis
• Monitor and report on market and competitor activities and provide relevant reports on the trends and information for decision making.
• Keep up to date with recent market and industry trends, competitors, and leading customer strategies
• Develop delivery strategies to counter competition.

3. Market Research
• Collate all information on Market and technology research from all the clients.
• Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends.
• Researches new ways to improve delivery -performance, deliver service, problem solving, and reduce costs and response time for users.
• Performs other job-related duties as necessary that may be added/ modified from time to-time.


Functional Skills:
1. Account management
2. Account relationship

Generic Skills:
1. Project Management

Behavioral Skills:
1. Excellent communication
2. Negotiation skills
3. Presentation skills

Critical Non-Negotiable attributes:
Retail knowledge and experience in the IT Sector

Diploma or Degree in any Business related field

Relevant Experience:
1. IT Industry
2. 3 – 5 Years

Send your application letter and CV to jobs@jantakenya.com clearly indicating ‘BUSINESS DEVELOPMENT MANAGER-RETAIL’ on the subject line by 4th June, 2016. Do not attach any certificates.

Only shortlisted candidates shall be contacted.



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