Monday, January 16, 2017

Regional Health Services Quality Assurance Coordinator - 2 Posts

JOB TITLE: Regional Health Services Quality Assurance Coordinator (2 Positions)
RESPONSIBLE TO: Regional Manager
LOCATION: Tanga and Dar es Salaam

Job Purpose:
To ensure the provision of quality Health services to all network facilities at the regional and zonal level focusing on the client’s satisfaction.

Duties and Responsibilities:
1. Conduct Supportive supervision to ensure high quality services delivery
 Creating annual master plan which will assist in monthly work plan/monthly cycle
 Conducting supportive supervision using QA checklist and PSI protocols
 Compiling reports on QA issues through paper based and electronically (MIS QA Reports)
 Orient Providers on the new/revised tools and protocols.
 Provide on the job coaching when required.

2. Conduct assessment of Franchised Facilities
 Conduct Facility Identification and screening using PSI standard and screening tools.
 Conduct Facility Audit (identifying the gaps in quality of service delivery, Equipments and
 Conducts regular check up of the expandable stock at the regional level ensuring that
expandable stock meet the PSI quality standards.

3. Ensure Facility /providers receives high quality training in PSI supported health services
 Identify the providers’ need in terms of skills and training.
 Identify the new potential Facility providers to be trained.
 Identify the Providers gaps in quality service provision order to improve them through training and on the job coaching.

4. Maintain Facility files at region office according to PSI standard and protocols
 Ensure availability of all necessary documents of the facility.
 Update the documents such as MOU, Training certificates etc.
 Initiate communication with the concerned facility in case of missing documents in the file so as to replace it in time.

5. Reporting and managing Adverse Events and complications according to PSI protocols
 Ensure that franchised providers follow PSI standards and procedures in handling and reporting adverse events and complications.
 Ensure proper communication franchised facilities and Focal doctors when handling adverse events and complications.
 Maintain regional database of regional focal doctors. Ensure update and communication with Health services department if regional list needs to be updated and new focal doctors trained and identified.

6. Reporting on the service delivery through paper based and electronically
 Provide daily, monthly, quarterly and annual reports according to PSI SOP.

7. Collaboration with the local Government and other stakeholders to make sure that PSI is
represented as the Health Services delivery Organization.
 Collaborate with the local Government in major national and international events such as Family Planning day, World population day etc.
 Collaborate with partners and other stakeholders to make sure PSI activities are being
conducted and implemented smoothly.

8. Assist in the delivery of the Health commodities to the franchised facilities.

9. Performance appraisal of the RHSNP with mandatory feedback from Zonal Communication
 Conduct semi- annual and annual performance review of RHSNP with feedback from zonal
communication coordinators.
 Set annual MBOs for RHSNP.

10. Perform other duties as assigned by Health services department.
Academic and Professional Qualification:
 Diploma in Nursing/Midwifery or higher
 Trained in Implants and IUCD insertions and removals, as well as short term and Long term
family planning methods including client screening, counselling and infection prevention.
 Knowledge of IMCI, CCSPT and PAC will be an added advantage.

Relevant working experience:
 3-5 years – Experience managing health networks.

How to apply:
To apply for this position, please submit your updated CV with three contactable professional references and cover letter explaining your interest/motivation to work with PSI to, in MS Word or PDF file. Indicate the name of position on the subject line of your email.

Please note that only shortlisted candidates will be contacted. All applications should reach the addressee before Sunday January 28th, 2017.

Also Find all the jobs advertised this week on Jobstanzania here