Senior Manager; Learning and Talent Development

Published by Jobstanzania on 9:22:00 am

Job Position: Senior Manager; Learning and Talent Development

Job Purpose

Improve the productivity of the bank's employees assessing developmental needs to drive staff development initiatives.
Identifying & arranging suitable solutions including online and classroom training, coaching, mentoring, training on the job, induction etc.

This position actively searches creatively designs and implements effective methods to educate, enhance performance and recognize performance.

Main Responsibilities:

  • Create Learning & Talent Development (L&TD) strategy in line with business to improve staff performance in a structured and measurable way; working with employees on their skills, behaviour and motivation.
  • Translate the L&TD strategy in an annual staff development plan for the bank and its Business Units.
  • Oversee, monitor and evaluate learning and talent development initiatives and create and define competence framework and execute skills audit.
  • Lead Training Needs Analysis (TNA) across the network, define the gaps and create staff development solutions.
  • Lead and mentor the L&TD team to stimulate and facilitate their professional development.
  • Improve staff development solutions, for a specific part of the bank, including senior management.
  • Appoint and manage contracts with external trainers and training providers; confer as needed with third-party providers of educational materials and resources to ensure that they meet the bank’s training goals and objectives.
  • Build formal and informal partnerships in learning sectors, including Higher Education Institutions, independent training providers, and strategic agencies, develop participation and training opportunities and progression routes for the bank’s staff.
  • Conduct or support pilot tests to ensure effectiveness of developed programs and compatibility with other systems.
  • Ensure course compliance to international course standards (SCORM) and evaluate the impact and effectiveness of training content and materials (ROI).
  • Understand and oversee the development and layout of the technical infrastructure required to deliver digital e-learning content.
  • Evaluate the effectiveness and efficiency of the staff development programme together with the team including sharing feedback to internal partners and trainers and defining opportunities for improvement.
  • Develop and monitor spending against the departmental budget and prepare and update progress reports for incorporation in the MIS.


  • Solid knowledge on creating an L&TD strategy based on organization and HR strategy
  • Thorough understanding of creating a competence framework, execute a skills audit and conduct TNA throughout an organization identifying the most relevant staff development needs, in the areas of skills, behaviour and motivation
  • Ability to define suitable staff development solutions based on a TNA.
  • Business acumen
  • Customer focus
  • Project management (leading projects and teams)
  • Strong verbal and written communication skills
  • Ability to communicate complex ideas and information effectively, clearly and concisely
  • Stakeholder Management

Qualifications and Experience

  • Bachelor's Degree in HR, Education, Business Administration or any other related field
  • Master’s degree is an added advantage
  • Train of trainers certification
  • Learning and Development Certification
At least 7 years’ of work experience in developing learning programs for both classroom and technology-based learning and performance solutions,  5 years in leading teams




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