Senior Officer Claims

Published by Jobstanzania on 4:58:00 pm

Our client in the Insurance Industry is looking to fill in the position of a Senior Officer Claims based in Dar Es Salaam, Tanzania.

The responsibilities include:

Providing advice on making a claim and the processes involved;
Processing new insurance claims notifications;
Collecting accurate information and documents to proceed with a claim;
Analyzing a claim made by a policymaker;
Guiding policyholders on how to proceed with the claim;
Contacting trades people from a network of approved professionals and arranging for them to make repairs on the policyholder's property;
Monitoring the progress of a claim;
Investigating potentially fraudulent claims;
Identifying reasons why full payment may not be made;
Ensuring fair settlement of a valid claim;
Building relationships with loss adjusters, forensic accountants and solicitors, as well as other legal/claims professionals;
Ensuring the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines;
Handling any complaints associated with a claim;
Involvement in loss adjusting activities and in legal discussions relating to settlement;
Seeking legal recovery of monies paid out;
Managing a team of claims handlers (at managerial level);
Taking responsibility for productivity and profit analysis
Adhering to legal requirements, industry regulations and customer quality standards set by the company.

Application Instructions

Send your updated CV to jobs@genesisconsult.net and specify your current Gross Salary with the subject line "Senior Officer Claims" no later than 31 Jan 2018. No phone calls please.​​



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