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Wednesday

Floor Manager


Published by Jobstanzania on 12:22:00 am

Position: Floor Manager
Location: Dar Es Salaam
Salary: Open for discussion

Qualifications:
you will be Responsible to oversee and direct all aspects of the Club Floor, ensures efficient, warm and friendly service fostering excellent customer relations and service recovery.

Experience: Minimum 4 years.


  • Provide feedback and make recommendation on improvement to the operation.
  • Be in attendance throughout a full house situation and ensure all routines are followed through and due out are cleared.
  • Routine check on early departure and late arrival counts for the forthcoming day and ensure that reception is fully staffed.
  • Disseminate important operations information to immediate subordinates and relevant departments as well as follow-up through discussions on assignment given to them.
  • Attend cross functional meetings to eliminate or reduce challenges faced by all departments as well as to reduce the 'wide gaps.'
  • In the absence of the front Office Manager, take full responsibility and accountability for the Club Floor.
  • Constant checks on the appearance, grooming and uniform of the staff and make recommendations to rectify and correct such appearance on all staff.
  •  Candidate also makes appropriate suggestions to improve staff training.
  • Log all irregularities in the Logbook especially any unusual occurrences such as incidents, thefts, emergencies and blackouts, for the front Office Manager to bring to the attention of the Management.
  • Coordinate and work closely with the Security Department with regards to any criminal act within the resident or suspicious guest.
  • Coordinate with all departments concerned on VIP arrivals, and guest with special request, to see that all requests are met.
  • Develop and maintain good employee relations through intelligent interpretation and conscientious application of Club Floor personnel policies.


Apply to: job@bluerecruits.com

Mobile: 0713 777 823

Please only shortlisted candidates will be contacted.


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