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Showing posts with label SPENN Tanzania. Show all posts
Showing posts with label SPENN Tanzania. Show all posts

Thursday

Sales Team Lead – SPENN Tanzania


SPENN is a global mobile e-wallet (app) developed by Blockbonds AS, a Norwegian Fintech company. We are launching in Tanzania, and are currently looking for a handful of people, a team of which will grow rapidly in 2018/19 and the coming years.

Through the SPENN e-wallet, everyone can access services such as; payments to anyone, anywhere, shop in local stores, e-commerce, saving money and investment capabilities in a secure and fast way.

The SPENN app is completely free to download and use.

We believe that everyone should have equal access to banking services. If you share our values, we would love to have you on board our team, and commonly work towards success for our brand!

As the STL for SPENN Tanzania, you will be located in Dar Es Salaam and you will be part of a global team, where ideas can be shared and improvements can be made.


KEY JOB FUNCTIONS/RESPONSIBILITIES

  • The Sales Team Lead will be in charge of executing events in different regions through in-store demo activity, guerilla marketing, education forums and product events. The main responsibilities of the role is to increase awareness of the brand and product through constant consumer interaction, product use, and gather user feedback on product or service improvements
  • Ability to be responsible for  all Sales related issues throughout the Tanzanian market
  • Develop strong rapport with field operations staff and management through consistent and professional communication
  • Maintain reporting inclusive of the following: scheduling, activity recaps, execution insights, key learnings and best practices, ambassador performance, coaching and follow ups.
  • Create, build and maintain strategic relationships with partners, retailers and users  in order to grow the product’s acceptance in Tanzania
  • Keep abreast and report on products, market conditions, competitive activities, advertising and promotional trends
  • Recommend local initiatives and product launches in new areas.
  • Identify opportunities to improve consumer experience both in-store and in-market such as managing product knowledge base and user expectations.
  • Meet the agreed KPIs
  • Ensure actual compliance to regulatory requirements, comply with the set budget, and solve/report other on-site issues.
  • Provide daily, weekly, and monthly reports with summaries on major issues
  • Other related duties as assigned

JOB REQUIREMENTS:

  • 1-3 years’ experience in field sales and store activation (in the financial industry is an advantage)
  • 1+ year(s) of management experience
  • Bachelor’s Degree or equivalent experience, preferably in Business, Marketing or Communications
  • Willingness to work on a flexible schedule
  • Strong geographic knowledge of the market is a must; familiarity with greater region a plus.
  • Ability to establish good relationships and credibility with micro and small business owners as well as their customers.
  • As the Sales Team Leas (STL), you must be a strong leader and a good team player. You must show the ability to train staff, create and maintain routines, and form and develop the sales department in Tanzania, in a structured and systematic way
  • High degree of intelligence.
  • Demonstrated ability to communicate and take direction.
  • Proven ability to learn quickly, take initiative, and be accountable for results.
  • Initiative and self-motivated.
  • Welcomes and embraces change with a positive attitude.
  • The ideal candidate is a goal-oriented, hands-on individual who can quickly establish relationships and manage a growing field team
  • Excellent temperament and personal integrity – honest, reliable, trustworthy and respectful.
  • Be professional and good team player at all times.
  • Ease and interest in working with people from diverse backgrounds
  • The ideal candidate is one who touches the lives of the unbanked and under-banked on a daily basis, and can relate to them on a personal level


HOW TO APPLY:

If you are confident that you fit the role and you are keen to add value to your career, then please forward your application enclosing your detailed Curriculum Vitae to careers.tz@spenn.com, indicating the job title as the subject of the email not later than 11th December 2018.

Only shortlisted candidates will be contacted.


Friday

Job Opportunities at SPENN Tanzania


SPENN Tanzania seeks to hire a qualified candidate for the following positions for its new SPENN Tanzania branch.


SPENN is a global mobile e-wallet (app), with a vision to give banking access to everyone, regardless of demographical, sociocultural and geographical factors.


SPENN currently has a presence in 7 markets, primarily in Asia and Africa, where marketing efforts and initiatives are executed. As all markets differ, the marketing initiatives are executed by local personnel, under guidelines from the content department.



Job Position: Country Manager



Job Description
  • The Country Manager of SPENN Tanzania will be responsible for the overall implementation and development of the global brand and concept in the Tanzanian market.   
  • The position involves daily management of a team of professionals, in order to maximize profitability and brand expansion. 
  • The Country Manager will also execute and perform duties associated with establishing and maintaining key partnerships, launch/event planning, market research, reporting, budgeting, staff training and many additional responsibilities.  
  • Experience, management skills and flexibility are essential factors for a successful candidate.




Essential Job Duties:

  • Manage the daily operations of SPENN Tanzania, being solely responsible for profitability, revenue, KPIs and quality targets
  • Recruit and manage Phase 1 staff, including performance monitoring, as well as mentoring and training of employees
  • Direct contact and continued integration with key Partners
  • Strategy development and implementation with Blockbonds personnel

Positions Requirements
  • Master’s degree in finance, management, banking, sales, or IT-related segments, or the relevant work experience to compensate
  • 5+ years of work experience in Management, preferably within related fields
  • Fluent written/spoken English and relevant local languages
  • Excel and Powerpoint presentation proficiency
  • Solid understanding of finance and financial reports
  • Understanding of the financial technology sector
  • Personal business and government network
  • Positive and flexible attitude
  • Available to work odd hours
  • Extremely bent forward in terms of getting things done


Job Position: Customer Support Team Lead 


Position: Full-time

Job Summary:
We are looking for someone who is capable of taking responsibility of all customer support related issues throughout the Tanzanian market.
The customer support role addresses the inquiries, issues and concerns of the company’s users through email, chat, social media and even phone.

As the customer support team lead(CSTL), you must be a strong leader and a good team player. You must show the ability to train staff, create and maintain routines, and form and develop the customer support department in Tanzania, in a structured and systematic way.

We expecta high quality of work, and need someone to take the responsibility that comes with this role. As the CSTL, you will be a part of a global support management team, where ideas can be shared and improvements can be made.

As the CSTL for SPENN Tanzania, you will be located in Dar Es Salaam.


Duties & Responsibilities:
  • Maintain a high level of customer satisfaction in all general inquiries, account status and technical concerns
  • Develop and maintain all accounts and portals usedby customer support department in Tanzania
  • Develop, create and maintain routines for the support department in Tanzania
  • Provide daily, weekly, and monthly reports with summaries on major issues
  • Lead a team of customer support agents, and motivate them to deliver targets
  • Staffing and training of new and existing customer support employees
  • Constantly seek improvements in operations efficiency
  • Meets the agreed KPI’s
  • Other related duties as assigned



Qualifications:
  • Minimum 4 years of experience in Customer Support or equivalent
  • Leadership experience
  • Excellent verbal and written communication skills
  • Degree in communication/ commerce/ business or equivalent
  • Understand and can manage CRM systems
  • Able to type quickly and accurately
  • Willingness to work a flexible schedule in a start-up environment
  • Able to work independently while being a team player
  • Punctual, reliable and with genuine concern to help customers
  • Proficient in computer use

Company Perks & Benefits:
  • Great work environment
  • Global tasks and responsibilities
  • Sufficient equipment
  • Paid leaves


Job Position: Social Media Marketer


Position: Full-time

Job Summary:


  1. We are looking for someone with a rock-solid vision to take our social media platforms to new heights and maximize engagement with our users.
  2. As an innovative tech start-up, SPENN strives to dominate the social media environment, and that is where you come in.
  • You are a person with drive, who understand the elements of marketing and know how to implement them. 
  • You are not afraid to speak up, you are a social person and you know what attracts certain demographics. 
  • You have either a personal social media profile with many engaging followers or have worked with company profiles, of which you can refer to.
  • You can plan for several months, you make great decisions, and you know how to maximize engagement and how to growth hack the most popular channels. 
  • You are ready to rock social media for SPENN through epic content and WE WANT YOU!


As a Social Media Marketerfor SPENNTanzania, you will be a part of the department located in Kigali. You will have responsibility for all the social media platforms in Tanzania. You will be responsible for building, posting, engaging, evaluating and maintaining the pages, under SPENN’s identity. You may also be a part of the global marketing team and may take part in larger strategic decisions within marketing, both online and offline.


Duties & Responsibilities:
  • Build, maintain, engage and evaluate all social media channels nationally.
  • Plan content specifically for your market together with the content department
  • Develop a social media strategy in Tanzania, based on the company identity
  • Analyze content on a monthly basis and make changes based on findings
  • Run paid promotions to drive installs
  • Plan campaigns
  • Budgeting and cost analysis & prognosis
  • Research market trends locally and globally, and learn how to engage with them
  • Engage and support users through dialog in social media channels



Qualifications:
  • Excellent marketing skills
  • Excellent social media skills and understanding of relevant and popular content
  • Growth hacking skills in the most relevant social media channels
  • Degree in marketing/ digital media/ communication/ commerce
  • Great story teller
  • Experience with tools like hootsuite, fb business manager, insights
  • Great analytic skills and understand measurement, evaluation, rethinking and redoing.
  • Great research skills
  • Skills in MS office
  • Strong communication, organizational, and project management skills.
  • Motivated, positive attitude towards work anda good team player. 
  • Flexible in acquiring new and alternative tasks.


Company Perks & Benefits:
  • Great work environment
  • Global tasks and responsibilities
  • Sufficient equipment
  • Paid leaves


How to Apply?
Send your CVs or Resume + Portfolio to marketing@spenn.com

*Make sure to mention which position you’re applying for


Deadline for submission is 30.04.2018



 


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